Returns & Exchanges
At Green Shop, we want you to be completely satisfied with your sustainable home decor. If your purchase isn't quite right, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account portal or use our guest return link to select the items you wish to return and receive a prepaid shipping label.
Package Your Items
Carefully place the items in their original eco-friendly packaging, ensuring all tags are attached and the product is in its original condition.
Ship It Back
Affix the prepaid label to your package and drop it off at any authorized shipping location or schedule a free carrier pickup.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing