Frequently Asked Questions
Everything you need to know about bringing sustainable style to your home.
What materials are used in Green Shop products?
We prioritize eco-friendly, sustainable materials including reclaimed wood, organic cotton, recycled glass, and bamboo to ensure your home decor has a minimal environmental footprint.
How long does shipping take for furniture items?
Standard shipping for small home goods takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
Do you offer international shipping?
Currently, Green Shop ships to the contiguous United States and Canada. We are working on expanding our logistics to support international eco-conscious shoppers in the near future.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to our tracking portal to monitor your delivery in real-time.
Are your packaging materials recyclable?
Yes, we use 100% plastic-free, biodegradable, and recyclable packaging materials to ensure that our commitment to the planet extends from our products to your doorstep.